Role overview
About this role
With the ever increasing pressure to reduce costs whilst delivering excellent service and performance in the aviation sector, thorough negotiation, robust contracting, comprehensive service level agreements and effective management of part or fully outsourced suppliers have never been more important. This course will be focused on providing candidates with expert advice on general contracting, developing and putting in place Service Level Agreements, negotiation techniques and a variety of proven methods by which to effectively manage outsourced suppliers. <br />Content <br /> <br />Learning Objectives: To gain a comprehensive understanding of contracting, SGHAs, SLAs, negotiation techniques and how to effectively and consistently manage outsourced suppliers to a high standard. Candidates will complete the course with a complete package and approach tailored by them during the course which is the most suitable for their business. Target group Airlines - both more traditional and low cost models, long and short haul, given the more traditional airlines growing need to reduce costs and increase efficiencies and low cost airlines needs to ever more effectively manage their outsourced suppliers whilst delivering ever lower costs and high performing operations. Aircraft operators - smaller and private/business jet operators with both scheduled and ad-hoc operations. Ground handling companies and other third party aviation sector suppliers who use SGHAs as their standard contract and who wish to gain a better understanding of the mechanics of the agreements and get a better insight into their customer airlines' methodology and requirements. Airport companies - both those with and those without their own ground handling operations with a need to gain greater insight into their customer airlines' methodology and requirements and how these can potentially be better harmonized with their own aims and goals<br /> <br />Target Group: <br /> <br />Duration: 2 days, starting at 09.00 on the first day and ending at approximately 17.00 on the last day.<br /> <br /> Click on the apply button to view further information on each course <br />