Role overview
About this role
The Emirates Group is a highly profitable business with a turnover of approximately US$ 12 billion and over 50,000 employees. The Group comprises of dnata, the successful Airport Ground Services and Travel Industry division, and Emirates, the Group's rapidly expanding and award winning international Airline. Emirates global network now sees it flying to over 110 destinations across 6 continents, operating a modern fleet of over 150 wide-bodied aircraft. Today the Airline has orders worth over US$ 68 billion for 200 more of the latest aircraft, with plans to operate to many more destinations in the months and years ahead. Essential to our continued business success as we expand will be the ongoing employment of high quality people to join our multi-cultural team of over 150 nationalities. Dubai, a tourism centre and modern cosmopolitan city with high standards of healthcare, education and leisure pursuits for residents offers those we hire one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully. Discover your future! The Position: Establish strong business partnerships with assigned business departments in order to analyse current and future learning needs, provide timely, and focused online solutions and evaluate the effectiveness of the learning solutions provided. The role will liaise particularly closely with L&D Managers, assigned business departments, third party vendors and Procurement and Logistics. Job Outline 1. Work Programme and Budgetary Support : Establishment the annual online work programme by conducting an annual review with customer groups to identify learning needs. Work with the customer and L&D Manager eLS Production to adjust the work programme for assigned customers to meet changing needs and priorities. Advise on resource requirements, infrastructure needs and budgetary requirements as input to the annual budgeting lifecycle and embrace a culture of cost- efficiency by adhering to the agreed budget and identifying and implementing cost-effective work practices. 2. Business Support: Establish and manage effective partnerships with assigned business and L&D managers so as to understand short and long-term business operating plans and take a proactive role in identifying online learning needs. Conduct initial analysis and create sound business cases where appropriate. Project a professional image and demonstrate high calibre of knowledge, skills and attitude in order to strengthen and sustain effective relationships. 3. Measurement of Effectiveness of Learning : Establish evaluation strategies to measure the success and effectiveness of the developed solutions using the Kirkpatrick 4 level model as a base, in collaboration with the customer and stakeholders. Analyse results and recommend changes to content, programmes or curricula as appropriate to meet business needs. 4. Missionand Values : Implement plans in alignment with the departmental mission, values, goals and policies; demonstrate behaviours to represent and promote these and act as a champion in change management. 5. Consultancy : Act as a consultant on the application of online technology to meet business needs. This includes advising and educating assigned customer groups on effective use of this medium for content delivery as well as advising on evaluation, monitoring and transfer of learning to the workplace. 6. Quality Management : Adhere to defined quality and standards and action improvements to ensure interventions are current, relevant, accurate, and fit for purpose. 7. Project Management : Project manage courseware production by third party vendors to meet specified quality, time and budget criteria. This will involve supervising the work of individuals who are not direct reports (such as consultants and internal subject matter experts working on outsourced projects), being responsible for acceptance of proposals, the quality of project deliverables, justifying and raising RFPs and agreeing on the release of payments for completed work against available budgets. 8. Management Reporting: Produce management reports on a defined cycle for line managers, customers and stakeholders so as to support decision making and enable review of trends and performance of content and processes. Salary & Benefits:We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in. Experience and Qualifications: Degree or Honours ( 12+3 or equivalent ) in a field related to learning technology, training or people development. A miniumum of 5 years work experience in the field of learning technology, training or people development, with a focus on the development and delivery of effective and innovative online learning solutions and implementation of the ADDIE life-cycle preferred. Thorough knowledge of adult learning and development processes and methodologies as well as online learning solutions development. Knowledge of Training Needs Analysis and ability to apply in complex work performance situations. Knowledge of evaluation models (particularly Kirkpatrick 4 Level) with the ability to implement this across multiple eLearning projects. Project management experience. Business awareness, interpersonal skills and maturity to work with line and project managers. Excellent communication, verbal, written and presentation skills. Good MS Office skills. Experience of working within a multi-cultural global organisation. To Apply:To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group.