Role overview
About this role
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<p>IT Strategy/IT Service Delivery Manager - Airport/Airline Domain - Middle East</p> <p>My UAE client requires a high level IT Strategy/IT Service Delivery Manager with extensive experience in the airport/airline domain. You will be required to manage close relationships across assigned business units in order to understand, identify, monitor and implement IT needs and initiatives. You will also be accountable for the delivery of all IT solutions to ensure they meet clients needs and are within agreed service levels to ensure customer satisfaction.</p> <p>In addition, further key job accountabilities will be:</p> <p>To define the annual IT work programme and budgets for assigned business units</p> <p>To define business cases, seek financial approval and initiate work programmes items as projects. Monitor these projects to ensure they are delivered within the agreed timescales.</p> <p>To provide relevant inputs to Business IT Management and to enable definition of the IT strategy( over 3-5 years) for assigned business units.</p> <p>To undertake research, providing appropriate direction to assigned IT Business Analysts, in order to understand and apply industry trends.</p> <p>The right candidate MUST have a minimum of 5 years experience in the airport/airline domain, with a strong knowledge of Departure Control Systems/Crew Scheduling/Ground Handling Systems. In addition, 8 years experience in leading delivery of IT solutions where systems development, business change management, relationship management and technical strategy have been key factors in previous roles.</p> <p>Salary is to be discussed at interview stage but will be tax free. In addition there is a fantastic relocation package, living allowance and further benefits.</p> <p> </p>
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