Role overview
About this role
<br /> <p>The Emirates Group is a highly profitable business with annual revenue of approximately US$ 15.6 billion and over 50,000 employees. The Group comprises of dnata, the fourth largest combined air services provider in the world and Emirates, the Group's rapidly expanding and award winning international airline. Emirates global network now sees it flying to over 121 destinations across 6 continents, operating a modern fleet of over 170wide-bodied aircraft. Today the airline has orders worth over US$ 84 billion for 233 more of the latest aircraft, with plans to operate to many more destinations in the months and years ahead. Essential to our continued business success as we expand will be the on-going employment of high quality people to join our multi-cultural team of over 167 nationalities. <br /> <br />Dubai, a tourism centre and modern cosmopolitan city with high standards of healthcare, education and leisure pursuits for residents offers those we hire one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully. Discover your future! <br /><b> <br /> <br />The Position: </b> </p><p>Monitor compliance of catering and cabin dressing contractors to Emirates Flight Packing and Loading instructions to ensure flights are packed and loaded to specification and contribute efficiently maintaining onboard product and service levels. <br /> <br /><b>Job Outline</b> <br /> </p><ul> <li>Monitor and record local caterer's compliance to EK Flight Packing and Loading Instructions, by carrying out flight checks at EKFC and on board departure to ensure flights loaded to required standard and equipment flows between catering stations are balanced. </li><li>Monitor and record overseas caterers compliance to EK Galley Packing/Loading Instructions by carrying out checks on inbound flights (onboard and in the Ware wash) to ensure compliance to loading instructions. Follow through short receipts with caterers to ensure short loading issues are addressed. </li><li>Monitor contractor compliance to Emirates Reading Product Uplift Plan for flights by carrying out checks and recording same in the Performance Management System. Collect and analyse usage data on the reading product at the end of flights, and make recommendations to amend uplift quantities/titles to ensure product demand being fulfilled efficiently. </li><li>Prepare periodic reports on individual station adherence to Galley Packing Plans, by extracting data from the Catering Performance module, identify trends if any, to make recommendations where change required or issues to be addressed. </li><li>Authorise issues of all catering items from EKFC Bulk Stores by reviewing stock position in all areas of the working float and approve where justified to ensure control exercised over equipment flows between catering stations. </li><li>Determine and despatch via cabin rotable stock to overseas caterers by evaluating urgent request received and co-ordinating with Catering Officer (SCM&L) and local caterers to ensure no disruption to onboard product and service standards due to lack of stock. </li><li>Arrange for the preventive maintenance of ROB/Standard equipment during aircraft `C' checks by planning and executing this with EKFC and the Maintenance Workshop to ensure safe operation of equipment on board flights. </li><li>Manage the onboard availability and serviceability of Polaroid Cameras, KIS printers along with its accessories like batteries, A4 size paper, cartridges film packs, photo sleeves etc., by checking aircraft on arrival and replenishing stock for flight use. </li><li>Arrange for the repairs and return of defective KIS printers/cameras by coordinating with EKFC, EGIT and suppliers to ensure unserviceable stocks repaired and returned back into the operation in a timely manner. </li><li>Monitor loading and offloading of headsets/in-flight reading material by carrying out physical checks on the aircrafts to ensure adherence to loading instructions. Address discrepancies with suppliers by recording findings in the Performance Management system for immediate follow-up action. </li> </ul> <p> <br /><b>Salary & Benefits: </b>We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in. <br /> <br /> <br /><b>Qualifications: </b> </p><p> </p><ul> <li>A Level </li> </ul> <p><b>Experience: </b> </p><ul> <li>4 years of work experience of which minimum of 2 years experience should have been in the airline catering industry. </li> </ul> <p> <br /> </p><p><b>Knowledge/skills</b> : </p><ul> <li>Working knowledge of airline catering operations. </li><li>Good knowledge of MS Office applications with proficiency in Excel. </li><li>Good analytical capabilities with a desire to achieve results. </li><li>Good command over the English language. <br /></li> </ul><b></b> <p><b>To Apply: </b>To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group. </p><p> </p> Please click the Apply now button and search for reference:CS/BD/20730