Role overview
About this role
<br /> <p>In 1959, dnata was a small ground-handling operation with just five staff members. Today, we're the fourth largest combined air services provider in the world with over 20,000 employees across five continents. Our expertise in ground handling, cargo, travel, and flight catering has earned us over 30 awards and the admiration of the industry. </p><p><b>Travel </b> </p><p> </p><p>As the fourth largest travel management company in the world, we manage everything from business and incentive travel and worldwide tour operations - covering leisure, sports and active holidays-through to hotel sales and marketing representation, offshore and marine services, and government and corporate services. </p><p> </p><p><b>Job Purpose</b> </p><p>In this role you will be required to manage the operations and expansion of MMI Travel and its portfolio including small and medium enterprises (SME), whilst ensuring the departmental strategic business objectives are achieved. Furthermore, you will be required to include the retention and growth of current market shares, achievement of targets and ensure a position of influence and excellence is maintained. </p><p><b>Job Outline</b> </p><ul> <li>Develop and implement specific business plans and related policies for MMI Travel to ensure maximum profitability and productivity. </li><li>Manage the implementation and delivery of key account management plans to MMI regional accounts in conjunction with OMEGA. <br /> </li><li>Manage the day to day running of the OMEGA representative regional office and related activities with a particular focus on stakeholder management. <br /> </li><li>Identify new business opportunities and ensure the successful achievement of the overall business objectives relating to sales, new products, marketing objectives and corporate image. <br /> </li><li>Monitor the changing market situations, and continuously adapt the business strategy to meet market conditions and future challenges. Track competitor activity and continuously recommend changes in processes, systems and strategy for business growth. <br /> </li><li>Evaluate and recommend to clients how to manage travel expenditure and the introduction of the necessary corporate travel policies in order to ensure further cost saving deals from airline and hotel vendors. <br /> </li><li>Maintain effective working relationships with internal departments to ensure through Service Level Agreements that departmental needs are effectively met. <br /> </li><li>Plan and launch a series of above and below the line marketing campaigns to emphasise on the positioning of MMI and OMEGA, as an upcoming travel management network within the Middle East & West Asia region. Manage the roll out of the global and regional Products developed by OMEGA in the assigned markets, and develop a brand recognition strategy for OMEGA in the region. <br /> </li><li>Lead a team of regional sales task force members, nominated by partners from key driving markets towards achieving the desired sales objectives of MMI. Plan, control, motivate and develop the team to ensure efficient achievement of the departmental objectives. <br /> </li><li>Prepare quarterly reports, for the senior management teams; recommend the necessary changes to ensure the desired results are achieved in a rapidly changing environment. Manage and monitor the analysis of business transacted and reporting functions in order to ensure that that results are tracked and action is taken to respond to varying market requirements. <br /> </li><li>Leverage and build synergies across all departments to maximize productivity and provide the best opportunity for success. Ensure that everyone is working towards a common focus, a common goal and common purpose. </li> </ul> <p>In order to apply for this role you must have the following: </p><p><b>Qualifications</b> </p><ul> <li>Degree or Honours (12 3 or equivalent) in Sales/Marketing discipline </li> </ul> <p><b>Experience </b> </p><ul> <li>8 years experience at a senior management capacity in a travel based organisation. </li> </ul> <p><b>Knowledge/skills <br /></b> </p><ul> <li>Expertise in managing a mid to large size travel business with diversified portfolio independently is required. </li><li>Knowledge of Travel environment in the Middle East is desirable. </li><li>Knowledge of handling Corporate Travel, such as the management of 'Open Book' and fee based client relationships. </li><li>Knowledge of IATA procedures involved in managing a travel agency. </li> </ul> Please click the Apply now button and search for reference:SMMT/HA/20797