Role overview
About this role
<br /> <p> The Emirates Group is a highly profitable business with annual revenue of approximately US$ 15.6 billion and over 50,000 employees. The Group comprises of dnata, the fourth largest combined air services provider in the world and Emirates, the Group's rapidly expanding and award winning international airline. Emirates global network now sees it flying to over 121 destinations across 6 continents, operating a modern fleet of over 170wide-bodied aircraft. Today the airline has orders worth over US$ 84 billion for 233 more of the latest aircraft, with plans to operate to many more destinations in the months and years ahead. Essential to our continued business success as we expand will be the on-going employment of high quality people to join our multi-cultural team of over 167 nationalities. <br /> <br />Dubai, a tourism centre and modern cosmopolitan city with high standards of healthcare, education and leisure pursuits for residents offers those we hire one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully. Discover your future! <br /><b> <br /> <br />The Position:</b> Provide comprehensive administration support to the Sales Team ensuring that MIS reports, corporate contracts etc. are processed on a timely basis thereby ensuring that good/efficient service is provided to the customer. <br /> <br /><b>Job Outline: </b> </p><ul> <li> Create, consolidate & update various related reports pertaining to sales, travel agents, corporate clients & market information in-order to enable the Management to take the right decision. Develop better & faster ways of working. </li><li> Co-ordinate all Corporate Deals by ensuring that they are in the desired format, and after acquiring Fare approvals from Pricing and Tariff prepare and despatch the contracts on time. Also ensure that the deals are renewed/revised when required, and filed appropriately so that an up to date contract can be easily retrieved. </li><li> Co-relate on behalf of the Management / Sales Team / on updated fare lists, needs and special requests, in-order to ensure better customer service. Co-ordinate with marketing for timely deposits of brochures / fliers / posters etc., for the Sales Team, to effect timely deliverance in the market. </li><li> Offer sales/service coverage to all Corporate and Government accounts in Sharjah & Northern Emirates. Keep communication channel open with all accounts in order to enhance the relationship. </li><li> Prospect for new Corporate/Government accounts in Sharjah& Northern Emirates, maintain proper record of the existing ones and work in ways to improve sales generated from these accounts. </li><li> Organise& Participate in local events and community activities that take place in Sharjah & Northern Emirates which are commercially important to the company. </li><li> Liase with various departments viz: Sales, Tariff, Marketing, Procurement, Maintenance, Mercator, Pricing, etc., on a range of administrative matters related to the needs of the Sales Department, to ensure the smooth functioning of the section. </li><li> Input and constantly update and maintain records of all BSP & SSI requests; receive approval from Management & Planning, International &Industry Affairs and provide timely feedback to the Sales Staff and Travel Agents. </li><li> Provide administrative support to all sales staff by drafting high quality letters when required; maintaining and updating various Data Bases thus enabling the Sales Staff to spend more time proactively. </li><li> Record the minutes of the section meetings and ensure that the decisions taken during the meeting are complied with. </li> </ul> <p><b>Salary & Benefits: </b>We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in. <br /> <br /> <br /><b>Minimum Knowledge/Experience/Training/Qualifications</b> <b> <br /></b> <br /><b>Qualifications/Experience: <br /></b> <br />'A' level or Equivalent level of education with a minimum of 3 years experience in Admin in the sales department of an airline industry. <br /> <br /><b>Knowledge: <br /> <br /></b>Computer literate with MS Excel, MS Word, Access, Power point, Email/Internet. <br /> <br /><b>Ability/Skills: <br /> <br /></b>Proven ability to work independently with minimum amount of supervision. Should have strong communication skills in both written and spoken English. <br /> <br /><b>Experience: <br /></b> <br />Commercial/Sales. Other 3 Years </p><p> <b>To Apply: </b>To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group. </p> Please click the Apply now button and search for reference:SSA/ST/20918