Role overview
About this role
<br /> <p>The Emirates Group is a highly profitable business with annual revenue of approximately US$ 15.6 billion and over 50,000 employees. The Group comprises of dnata, the fourth largest combined air services provider in the world and Emirates, the Group's rapidly expanding and award winning international airline. Emirates global network now sees it flying to over 121 destinations across 6 continents, operating a modern fleet of over 170wide-bodied aircraft. Today the airline has orders worth over US$ 84 billion for 233 more of the latest aircraft, with plans to operate to many more destinations in the months and years ahead. Essential to our continued business success as we expand will be the on-going employment of high quality people to join our multi-cultural team of over 167 nationalities. <br /> <br />Dubai, a tourism centre and modern cosmopolitan city with high standards of healthcare, education and leisure pursuits for residents offers those we hire one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully. Discover your future! <br /><b> <br /> <br />The Position:</b> </p><ul> <li>To collage, record, analyse, assist in investgating, alerting and reporting all cases whereby the Airline may suffer and suffers losses from the usage of Fraudulent Tickets and Credit Cards by passengers, staff and agents at emirates locations network wide. <br /> </li><li>Recording, Apprising the Security Officer - Fraud Prevention on fraud alerts/incidents on tickets and credit cards and filing the respective information </li><li>Prepare and maintain ticket and credit card fraud data base in order to ensure correct storage and retrieval on passenger data. </li><li>Prepare, fraud alerts for network stations so that the Security Officer (FP) can disseminate these timely in order to creeate better fraud awareness. </li><li>Provide technical and admin. support to Security Officer - Fraud Prevention while recording, collating, analysing and reporting ticket and credit card fraud. </li><li>Accesses Reservations/Check-in system/RAPID/ARINC and other Data Systems required to monitor the usage of fraudulent tickets. </li><li>Carry out surveillance activities, as per directions received from Security Officer (FP) and submit regular reports in order to help ensure that corrective action is taken in a timely and effective manner. </li><li>Maintain up-date record of all cases and regularly follow up so that corrective action is taken in time. </li><li>The job holder will be required to independently undertake the less complex investigations and provide a report with recommendations to the Security Officer (FP) for approval and corrective action. </li> </ul> <p> </p><p><b>Salary & Benefits:</b>We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in. </p><p><b>Experience and Qualifications:</b> </p><ul> <li>12 Years schooling or equivalent </li><li>Practical experience of Airline Operations, reservations, Ticketing & Office procedures. </li><li>Ability to use PC, DCS, Airline Reservation System. </li><li>Fares/Ticketing/Reservations & Airport Handling qualified. </li><li>Knowledge of IATA procedures. </li><li>Fraud Detection aptitude. </li><li>Investigative aptitude. </li><li>Report writing ability. </li><li>Security.Security (General) 3 Years </li> </ul> <p><b>Critical Competencies </b> </p><ul> <li>Customer Service Orientation </li><li>Teamwork </li><li>Effective Communication </li><li>Organising for Results </li><li>Professionalism </li><li>Problem Solving and Decision Making <br /></li> </ul> <p><b>To Apply:</b>To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group. </p> Please click the Apply now button and search for reference:SC/ME/21048