Role overview
About this role
<br /> <p> Emirates Hotels & Resorts is the premium hospitality division of the Emirates Group, our vision is to offer the kind of experience that exceeds the expectations of even the most seasoned world traveller. To do this, we focus on three key ingredients: service, luxury and location. </p><p> We believe that our levels of service must be second to none, we believe that luxury means more than material things and we believe that locations are as important as the resort themselves. </p><p> The Wolgan Valley Resort & Spa, our first Australian Resort, opened late 2009, is set in is set in the Greater Blue Mountains World Heritage Area with unbeatable views of the mystical Blue Mountains and promises guests a once-in-a-lifetime wilderness experience. </p><p> Spread out at the foot of towering sandstone cliffs, this luxurious homestead-style resort is set amongst 4,000 acres of protected conservation reserve area. Up to 90 guests are catered for in 40 free-standing suites each with private swimming pool and a main homestead with luxury facilities and stand-alone Timeless Spa. </p><p> One of the world's few resorts neighbouring a World Heritage Site, the Wolgan Valley project is the living embodiment of Emirates' dedication to conservation, aimed to ensure the protection of endangered Australian wildlife. </p><p><b>The Position:</b> </p><p>Oversee and manage the service delivery of guests individual Food and Beverage experience, in accordance with the set standards and procedures as instructed / specified by the Executive Chef / F&B Manager and Wolgan Valley Policies. This will require the job holder to co-ordinate between the guests specific requirements and the areas of production, (chefs, kitchen, beverage services), in fulfilling menu and dining requirements. To display and present to guests a professional working knowledge of: Food preparation techniques and methods, product knowledge of the resorts cellar of wines, cheeses, desserts, and the serving etiquette for these products, according to The Leading Hotels of the World's service standards. </p><p><b>Job Outline:</b> </p><ul> <li>In addition to knowledge of waiter services within the restaurant setting, the job holder must be capable of delivering the range of Food and Beverage services offered via In suite dining, spa, pool, and personal guest preferences. </li><li>To prepare all restaurant areas at start of shift, ensuring necessary table set-up is completed, mise-en-place is correctly set, all dining accessories and laundry are procured from stores thereby providing a quality, detailed and smooth service. </li><li>To provide a range of restaurant service standards, from fine dining procedures, to other specialised table-services, including set menu courses, degustation menus, in suite dining and specialised breakfast preparation. </li><li>To provide a pro-active, alert and anticipatory approach to customer needs, ensuring that a knowledge of menu preparation methods, food products and ingredients, and presentation is at all times conveyed to the guests. To resolve all minor complaints related to food and beverage. </li><li>Participate in ensuring the guests experience is memorable by participating in restaurant and food service activities, as required, within your scope of responsibilities. </li> </ul> <p><b>Salary & Benefits: </b>We offer our employees competitive remuneration packages, as well as access to fully furnished accommodation. In addition to this you will have free use of all staff facilities including staff meals, gymnasium , swimming pool, outdoor BBQ area, tennis court and basketball court. Within the Emirates Group you will have career development supported by multi-million dollar training facilities in Dubai, and e-Learning program's for those seeking a long-term future in the Company<b></b> </p><p><b>Experience and Qualifications: </b>A sound understanding of Food and Beverage industry standards, with an enthusiastic and inquisitive approach to learning and developing both job skills and product knowledge. Minimum of 3 yrs Food and Beverage experience in a 5-Star Hotel or recognised establishment. A thorough knowledge of food service styles and techniques, menu preparation and specialised food orders of service is required. A thorough knowledge of international wines, categories, ageing, and vintage is required, with a good knowledge of all hard liquor, wines, mixes/cocktails. Job must be fluent in written and spoken English, with other languages an advantage. Should be self organised and punctual with a professional well groomed appearance. </p><p><b>Must have the legal right to work and live in Australia. The Company will not provide or assist with obtaining a work permit.</b> </p><p><b>To Apply: </b>To express your interest in the current vacancy or future career opportunities please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for interviews. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. </p> Please click the Apply now button and search for reference:F&BT/KB/13239