Role overview
About this role
<br /> <p> </p><p> </p><p> </p><p> </p><p> </p><p><b>Emirates Flight Catering (EKFC)</b> , an Emirates Group associated company, is the world's largest in-flight catering operation providing in-flight catering and support services for airlines from Dubai International Airport. With a workforce of over 6500 multinational employees and four work sites, EKFC has a clientele of 120 airlines and airline hospitality lounges in Dubai International Airport as well as running a large off airport Food and Beverage business. </p><p> </p><p> </p><p>This position is within the Food and Beverage Airport Department. </p><p> </p><p><b>Your responsibilities will include: </b> </p><p><b></b> </p><ul> <li>Responsible for ensuring full compliance with the Occupational Health and Safety system. </li> <li>Lead and develop staff within the area of responsibility including recruitment, on job orientation, probation management, performance planning and review, training, succession planning, daily staff supervision and coordination of work. </li> <li>Responsible for the allocation of work tasks and staff performance management to ensure that staff performance meets service requirements. </li> <li>Manage matters of poor performance and misconduct including root cause analysis, determination of investigation findings and development activities. </li> <li>Manage costs to reflect operating forecasts and budgeted figures relating to staff payroll including overtime, equipment, materials utilisation and waste elimination without compromising on product quality and service. </li> <li>Plan and manage the day of operations including staff rosters, inspections and materials requisition, storage and control. </li> <li>Ensure that all facilities in the production and service environments are maintained at the required standard of hygiene and cleanliness. </li> <li>Assist with the investigation of client and passenger complaints including root cause analysis and recommendation of corrective actions. </li> <li>Ensure full compliance to the company's food safety and quality management system requirements and close out any non-conformances with the required timeframe. </li> <li>Implement process improvements and cost saving initiatives to achieve business objectives and financial results. </li> <li>Ensure compliance to the Food Safety and Quality Management systems. </li> <li>Ensure that equipment is used in a proper and safe manner. </li> </ul> <p> </p><p><b>Experience & Qualifications:</b> </p><ul> <li>Previous experience in a Housekeeping or Cleaning Services role in a premium service environment. </li> <li>Demonstrated experience to manage all aspects of service operations including planning, equipment and stock handling. </li> <li>Knowledge of industry trends. </li> <li>Highest standard or personal presentation and communication skills. </li> <li>Demonstrated ability to lead a multinational workforce. </li> <li>Result orientated, appreciating and delivering milestones through contingent planning and effective schedule execution. </li> <li>Knowledge of food safety systems and procedures and demonstrated ability to comply with standards. </li> <li>Working knowledge of and proven application of Occupational Health and Safety requirements. </li> <li>Computer literacy in the Microsoft Office suite. </li> <li>Strong planning and organisational skills with the ability to multi-task and manage time effectively. </li> <li>Demonstrated ability to maintain constructive relationships with others. </li> <li>High level of commitment to continuous improvement and adaptability to change. </li> <li>Valid UAE driving licence. </li> <li>Relevant experience in a 4 or 5 star hotel is an advantage. </li> </ul> <p> </p><p><b>Salary & Benefits</b>: Salary package will be discussed during the interview to successful candidates. </p><p> </p><p><b>To Apply:</b>To express your interest in the above vacancy please apply on line. </p><p> </p><p> </p> Please click the Apply now button and search for reference:HMBS/AA/21205