Role overview
About this role
<br /> <p>The Emirates Group is a highly profitable business with annual revenue of approximately US$ 15.6 billion and over 50,000 employees. The Group comprises of dnata, the fourth largest combined air services provider in the world and Emirates, the Group's rapidly expanding and award winning international airline. Emirates global network now sees it flying to over 121 destinations across 6 continents, operating a modern fleet of over 170wide-bodied aircraft. Today the airline has orders worth over US$ 84 billion for 233 more of the latest aircraft, with plans to operate to many more destinations in the months and years ahead. Essential to our continued business success as we expand will be the on-going employment of high quality people to join our multi-cultural team of over 167 nationalities. <br /> <br />Dubai, a tourism centre and modern cosmopolitan city with high standards of healthcare, education and leisure pursuits for residents offers those we hire one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully. Discover your future! <br /><b> <br /> <br />The Position:</b> </p><p><b>Job Purpose</b> </p><ul> <li>Organise, control and monitor the activities of the Tours Bus Drivers on a shift in relation to passenger arrivals, departures, transfers, sightseeing tours and other transport facilities for clients of Arabian Adventures. </li> </ul> <p><b>Job Outline</b> </p><ul> <li>Provide meet and assist facilities at the airport to all customers of Arabian Adventures with arrival transfers and co-ordinate a smooth departure from the terminal to their respective hotels. This is done in close co-ordination with airport reps. </li><li>In liaison with Transport Officer co-ordinate the maintenance of Arabian Adventures fleet of coaches and coasters with supplier and workshops ensuring that they are in suitable working condition and road worthy thereby providing maximum customer comfort and safety. </li><li>Maintain records of hours worked by Tour Bus Drivers in order to monitor overtime levels and ensure that sufficient breaks are given to drivers to rest between duties. </li><li>Co-ordinate with external transport suppliers at the airport to ensure that transfers allocated to them are carried out according to the standards set by Arabian Adventures. </li><li>Responsible to answer the company `transfer emergency? mobile phone to deal with clients queries on airport transfers, action change requests by clients with sub-contractors as well as own tour bus drivers. </li><li>Provide written reports in cases of any incidents/accidents or complaints from customers related service delivery and ensure that corrective action is taken in liaison with the Transport Officer. </li><li>Conduct training for new drivers advising them on routes, procedures to be followed, maintenance requirements, etc. in order for them to deliver the best service to the clients. </li><li>Undertake regular Tour Bus Driver responsibilities on occasions when there is a shortage of manpower or deputise for Transport Officer during his absence and after office hours. </li> </ul> <p> <br /><b>Qualifications</b> </p><ul> <li>10 Years schooling or equivalent </li><li>Knowledge: Detailed knowledge of UAE road networks and places of tourist interest. </li><li>Mechanical knowledge of vehicles, first aid & safety procedures. </li><li>Fluency in spoken & written English </li><li>Should have the ability to deal with difficult situations with regard to sudden changes in plans related to transport. </li><li>Should have the ability to deal with customer complaints. </li> </ul> <p><b>Experience</b> </p><ul> <li>Facilities/Maintenance.Driver 5 Years </li> </ul> <p> <br /><b>Salary & Benefits:</b>We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in. <br /> <br /> <br /><b>To Apply:</b>To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group. </p> Please click the Apply now button and search for reference:TBDTL/FA/21769