Role overview
About this role
<br /> <p>Tomorrow you could be living in dynamic Dubai and earning a tax-free salary with global benefits. Starting with two aircraft and a handful of enthusiastic people, we have grown at a phenomenal rate. We are now one of the fastest growing airlines in the world, flying to over 125 destinations across 6 continents. <br /> <br />We are looking for people to join our global family of over 54,000 people from 160 nationalities across a diverse range of disciplines. If you are a high performer, seeking unparalleled career opportunities, join the Emirates team and help us create the future of travel.<b> <br /> <br />The Position:</b> <br />Implementation of learning and development solutions for PSS project to support business goals. Ensure all learning solutions are delivered as per the programme design and to the predefined standards and any changes required are documented and discussed with line manager and incorporated. <br /> </p><p><b>Job Outline </b> </p> <li>Learning Solutions and Organisational Development <br />Adhere to the predefined training and development framework, diagnose learning and performance gaps, recommend, design, develop and deliver innovative solutions and evaluate business impact, consistently achieving excellent customer satisfaction at all levels and meeting agreed KPIs. </li><li>Change Management <br />Assess learning needs driven by new PSS system and process changes; plan and deliver training activities needed to address the impacts of the change. Identify and agree on key success indicators/KPI with the business to measure the impact of change. Provide performance reports and key learning?s on leading indicators of change and make, recommendations for corrective action. Provide support and consultancy during change to ensure changes are thoroughly and smoothly implemented, help achieve business goals and provide lasting benefits to the organisation. </li><li>Project Management <br />Ensure that assigned L&D projects are delivered on time, within budget, in adherence with quality standards and meet customer expectations. This includes preparing project plans, tracking key milestones, monitoring efforts on a regular basis, identifying resource needs, performing quality reviews and escalating functional, quality and timeline issues appropriately and adjusting plans and/or resources. The job holder will coordinate communication with all key stakeholders and also ensure that the projects are aligned with the overall programme portfolio managed by the respective Manager. </li><li>Programme Ownership <br />Ensure that changes to the business environment are analysed and recorded and training programme content updated so as to ensure learning solutions remain current and valid. </li><li>Quality Management <br />Demonstrate adherence to Quality and Standards and action improvements to ensure interventions are current, relevant, accurate, and fit for purpose. </li><li>People Management and Development <br />Take ownership of agreed performance objectives, competencies and development plans; actively pursue self-directed learning in order to remain current and in line with industry best practice. </li><li>Vision, Mission and Values <br />Implement plans in alignment with the departmental mission, values, goals and policies; demonstrate behaviours to represent and promote these and act as a champion in change management. </li><li>Finance: Cost Management and Revenue Generation <br />Embrace a culture of cost efficiency by adhering to the agreed budget and identifying and implementing cost-effective work practices. Provide professional expertise and products in line with the corporate revenue generation strategy. </li><li>Business Relationship Management <br />Establish and maintain effective on-going relationships with key contacts in business units, joint ventures and external entities where applicable. Project a professional image and demonstrate high calibre of knowledge, skills and attitude in order to strengthen and sustain effective relationships. </li><li>Business Intelligence <br />Develop expertise in the respective area of specialisation and through on-job observations and attachments feed-in relevant business data and changes in business environments to the Manager, so as to influence L&D plans and support analysis of business impact for better alignment of L&D interventions. <br /> <br /><b>Salary & Benefits:</b>We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in. <br /> <br /> <br /><b>Experience and Qualifications:</b> </li> <ul> <li>Degree or Honours ( 12 3 or equivalent ) </li><li>Specialization in one of the following areas is preferred: Aviation, Marketing, Business or HRD related field, Education/Training, IT, Leadership </li><li>Professional qualifications in HR (e.g. CIPD/City and Guilds), training, psychology or organisational development would be preferred. </li><li>A minimum of 5 years experience in formal classroom training or on job experience. </li><li>Demonstrable experience and skills as a change agent would be an advantage. </li><li>Strong interpersonal skills and a cultural sensitivity to the local community would be critical for this role, together with the ability to influence diverse groups of people through excellent communication and presentation techniques. </li><li>Experience of working in an environment aligned to international audit and regulatory requirements relevant to the area of specialisation. </li><li>Ability to gather and analyse data, draw meaningful conclusions and write comprehensive reports on business situations and the performance of individuals. </li><li>Demonstrate good project management knowledge use of project management and MS Office products. </li><li>Demonstrated tolerance for ambiguity in a dynamic business environment, where priorities may change due to new initiatives and where a flexible, adaptable and responsive approach is critical to success. </li><li>Thorough practical working knowledge of learning and development processes and methodologies and ability to design and develop innovative and effective learning solutions. <br /> <br /><b>To Apply:</b>To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group. </li> </ul> Please click the Apply now button and search for reference:L&DS/MH/24434