Operational Team Leaders

<p>Up to £34k + overtime + bonus + excellent benefits &nbsp;<br /> Shift working pattern&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<br /> West London/Home Counties</p> <p>You’re an exceptional leader. Someone who can motivate and inspire a sizeable team to deliver brilliant results and impeccable customer service. What’s more, you thrive in a fast-paced, fiercely demanding and ever-changing environment where no two minutes are ever the same, let alone days!</p> <p>Then you could be one of the positive and talented individuals that our client’s looking for. As a world-leading organisation that builds and runs major public transit facilities, they can offer you a genuinely exciting opportunity – plus the chance to develop your career with a dynamic and growing business.</p> <p>Your job will be to manage a diverse security team that operates across a range of areas within this hectic and buzzing transport hub. As you do that, you’ll focus on improving operational effectiveness to deliver a truly outstanding service to every customer.</p> <p>We’ll be honest though, it will be your responsibility to ensure that people get through the security process as quickly and efficiently as possible – a challenge to say the least given that the facility has tens of thousands of visitors daily. But if you’re right for this role, you’ll see that challenge as a big plus. In fact, you’re the kind of person who always has a smile on their face, however stressful things get.</p> <p>You’ll also have a ‘can do’ attitude and the willingness to go that extra mile for your team and customers alike. A creative approach is important too, with the ability to bring new ideas to improve performance. On top of that, you can build a real team spirit, empowering everyone around you to play their part in building a world-class service.<br /> &nbsp;<br /> In terms of experience, we’ll expect you to have a proven track record of leading a team within a highly demanding and commercially driven face-to-face customer service environment. You must also be physically fit and ready to undertake intense initial training which you will have to pass in order to progress into the role.</p> <p>We mentioned career development earlier and it’s worth stressing again. Prove yourself here and the prospects are genuinely excellent.</p> <p>To apply, please email your CV and current remuneration details, quoting Ref: FMA by clicking on the Apply Now button</p>