Technician - CNS IT

<p>Support the Head - CNS IT in the process of capacity, configuration and release of IT infrastructure services in accordance with defined timelines and policy standards to support business process and user requirements.</p> <p>Contribute to the process of operational capacity and availability for all network devices.</p> <p>Conduct technical analysis of Network and Security devices.</p> <p>Ensure that the IT infrastructure design is in line with the enterprise architecture.</p> <p>Implement network infrastructure in line with the best in class practices to ensure high levels of system performance and availability for end users.</p> <p>Implement and administer network proxies, remote access and site to site VPNs that connect third party networks.</p> <p>Implement and administer remote access connectivity and wireless network to ensure internal users get easy and secure access to IT network.</p> <p>Ensure that ANS IT network has necessary controls and security in place to restrict unauthorised access and cyber intrusion.</p> <p>Implement and administer Network Admission control system</p> <p>Ensure all proprietary data and information available over the IT infrastructure is secure through state of art encryption, firewalls, intrusion prevention systems.</p> <p>Ensure infrastructure security by implementing identity management system such as RSA, Tacas+, LDAP etc.</p> <p>Implement and administer firewalls, intrusion prevention system, Application Security Manager and network load balancers.</p> <p>Enforce the network security policy and comply with requirements of internal and external security audits and recommendations.</p> <p>Implement all IP-based technology systems for voice, video collaboration and data to enhance communication across ANS whilst reducing associated costs.</p> <p>Implement and administer routers, switches, lease lines and PRI lines.</p> <p>Manage the administration of IT systems, solutions and technologies to the required standards by analysing, troubleshooting and correcting network, IP telephony problems to resolve operational problems timely and efficiently.</p> <p>Provide helpdesk support services to facilitate smooth functioning of the ANS business processes and resolution of issues faced by end users.</p> <p>Schedule and monitor backups for all network and security devices.</p> <p>Implement all activities listed for BCP and DR procedures with respect to IT systems so that the IT systems can be reinstated in a timely and integral manner in the event of a disaster.</p> <p>Answer user inquiries in person, via email and telephone concerning systems operation.</p> <p>Train users on use of new software and hardware.</p> <p>Hand over new users ID and password with documentation to new employee.</p> <p>Manage inventory of desktop, laptop, CD, DVD, VOIP phones, Blackberries, printers, scanners, photocopiers, servers, network devices etc.</p> <p>Management of disposal of all information on IT systems.</p> <p>Continuously monitor the performance of :</p> <p>Network devices like routers, switches, firewall and IP telephony devices.</p> <p>Network, voice and security devices.</p> <p>WAN/Internet links utilisation and optimising bandwidth by implementing QoS.</p>