Vice President of Charter Sales

<p>Zenon are delighted to be working with an established VIP operator in their search for a Vice President of Charter Sales to be based in Manhattan.&nbsp;</p> <p>This position is a key role within sales and operations as it is accountable for managing and driving productivity throughout all sales and operations functions covering the North American market. The Vice President of Charter Sales is responsible for tracking the setting and achievement of sales targets, service standards and KPI's, along with implementing strategic objectives in order to help Sales drive and retain profitable accounts. Building, maintaining and motivating two high performance departments to effectively achieve business objectives. You will work in cooperation with different departments of the company, including Marketing, IT, Finance, HR, Product and more.</p> <p>Responsibilities:&nbsp;</p> <p>•&nbsp;&nbsp; &nbsp;To lead the Sales and Operations teams through continuous expansion<br /> •&nbsp;&nbsp; &nbsp;Manage the day to day function of the Operations and Sales team<br /> •&nbsp;&nbsp; &nbsp;Translating strategies into team and individual KPIs<br /> •&nbsp;&nbsp; &nbsp;Oversee the sales and sourcing departments, ensuring client’s needs are effectively met and aircraft operators are kept on task<br /> •&nbsp;&nbsp; &nbsp;Work closely with clients and their representatives to insure customer satisfaction is our number one priority<br /> •&nbsp;&nbsp; &nbsp;Training and on boarding of new hires in both sales and operations departments<br /> •&nbsp;&nbsp; &nbsp;Ensure staff are provided the necessary tools and training to consistently maintain the highest standards of customer service<br /> •&nbsp;&nbsp; &nbsp;To support other business functions with the Company, as required<br /> •&nbsp;&nbsp; &nbsp;Setting and hitting KPI's for departmental efficiencies and Sales Targets<br /> •&nbsp;&nbsp; &nbsp;Creating long-term relationship with partner operators.<br /> •&nbsp;&nbsp; &nbsp;Ability and willingness to travel to meet customers and partner operators face-to-face and promote Victor values and standards.<br /> •&nbsp;&nbsp; &nbsp;Setting an Educational Agenda to upskill team members, including involvement in projects for both Associates and Executives.<br /> •&nbsp;&nbsp; &nbsp;Managing cross communication between departments. Communicating Company and Management goals to the Team.<br /> •&nbsp;&nbsp; &nbsp;Running weekly meetings for both Sales and Operations teams.<br /> •&nbsp;&nbsp; &nbsp;Overlooking any Hot/Warm enquiry over a certain value.<br /> •&nbsp;&nbsp; &nbsp;Setting a strategy to ensure our members obtain the ever increasing quality of service from our suppliers.<br /> •&nbsp;&nbsp; &nbsp;Ensuring the whole team work to maximum efficiencies utilising their skills in the areas when they can be used most productively.</p> <p>Mandatory skills:</p> <p>•&nbsp;&nbsp; &nbsp;Previous direct line management responsibility<br /> •&nbsp;&nbsp; &nbsp;Extensive knowledge of the Corporate Aircraft Market both Sales and Operations<br /> •&nbsp;&nbsp; &nbsp;Ability to lead and motivate different teams<br /> •&nbsp;&nbsp; &nbsp;Ability to receive and respond to both feedback and constructive criticism.<br /> •&nbsp;&nbsp; &nbsp;Ability to analyse issues and problems, and come up with solutions, as well as create and present reports for senior management level<br /> •&nbsp;&nbsp; &nbsp;Working knowledge of MS Office and salesforce<br /> •&nbsp;&nbsp; &nbsp;Commiserate college degree or equivalent education<br /> •&nbsp;&nbsp; &nbsp;Right to work and live in the USA<br /> •&nbsp;&nbsp; &nbsp;Willing to travel</p> <p>Should you be interested in applying for this role, and meet the above requirements, please send a copy of your CV and a covering letter in confidence to ashley.ewen@zenon.aero</p> <p>Zenon Recruitment Ltd is acting as an Employment Agency in regards to this vacancy.</p>