Customer Support Manager

<p>Zenon are currently working with an established aviation maintenance organisation in their search for a Customer Support Manager.&nbsp;</p> <p>The Customer Support Manager is a key member of the operations team and will be responsible for all customer support related activities including sales.</p> <p>The successful applicant will gain and maintain extensive customer insight and initiate all reporting, communication and visits. Ensuring complete contract fulfilment as per customer agreements at all times. &nbsp;</p> <p>Skills and Experience Required:&nbsp;</p> <p>•&nbsp;&nbsp; &nbsp;Minimum five (5) years’ experience of similar type role and/or project managing. &nbsp;&nbsp;<br /> •&nbsp;&nbsp; &nbsp;Extensive background in business management and customer support. &nbsp; &nbsp;<br /> •&nbsp;&nbsp; &nbsp;Technical understanding of aircraft maintenance.&nbsp;<br /> •&nbsp;&nbsp; &nbsp;Above average experience in utilizing computer equipment with emphasis in word processing, data management, desktop publishing, and spreadsheets and PowerPoint presentations..<br /> •&nbsp;&nbsp; &nbsp;Advanced level of written and oral communication skills in the English language with excellent interpersonal skills.<br /> •&nbsp;&nbsp; &nbsp;Highly developed negotiation skills. &nbsp;<br /> •&nbsp;&nbsp; &nbsp;Willing and able to work in high intensity environment where high performance standards are the norm. &nbsp;<br /> •&nbsp;&nbsp; &nbsp;Able to work well with others, interface on a professional level with contemporaries, and exhibit a positive attitude towards the successful implement of corporate and divisional goals and objectives.<br /> •&nbsp;&nbsp; &nbsp;Leadership skills with creativity and new solution methods.</p> <p>The client is offering a competitive salary If the above opportunity is of interest to you and you want to work for a forward thinking organisation please forward your CV to kevin.small@zenon.aero&nbsp;or alternatively for a confidential call to discuss the role with our Recruitment Consultant, Kevin Small, please call – 01483 3973 83.</p> <p>Unfortunately only short listed candidates will be contacted.</p> <p>Zenon Recruitment Ltd is acting as an Employment Agency in regards to this vacancy.</p>