Network Operations Control Manager

<p>CAE Parc Aviation are currently recruiting for a Network Operations Control Manager on behalf of a client based in the Middle East</p><p><strong>Responsibilities </strong></p><ul> <li>NOC is the first point of contact for all questions relating to the air network operations in routine mode and as well as in case of changes/failures in the air network / systems and to draw-up ad-hoc contingency solutions.</li><li>Clear and concise communications to Network staff for alterations in pre-planned operation.</li><li>Integrity of the air network schedules by ensuring all published data (block times, linehaul timings, capacity assigned) is adhered to</li><li>Manage MEA Heavyweight requests for review and approval on Network Routings</li><li>Maintain Customer interface with Sales, GNM, CS, Hubs and other related entities</li><li>Communicate Service updates and issues where service cannot be met on the day.</li><li>Day to day management of air partner, truck and CAL modes of transport.</li><li>Tactical balancing of ULDs on day to day basis, aligned with instructions from GULD and regional ULD teams.</li><li>Collaborate, interpret and analyse information for escalation of issues with the goal of improvement.</li><li>Manage under GSOP rules</li><li>Ensure ACS teams are informed of changes affecting their customers</li><li>Balance CAL schedules against network schedules, seeking to find savings or opportunities to fold material within owned network.</li><li>Manage and validate new route schedule plans with the air carrier, crewing, third party ground handling and a/c maintenance through their ops control / dispatch departments.</li><li>Ensure payloads are optimized as per communicated route instructions. Alert to recurring under load issues.</li><li>Review all Network Air schedules ensuring all available transport resources are used efficiently and adapt as required.</li><li>Ensure adequate ULD stock levels are available for the current operation and initiate corrective actions in case insufficient stock is available. Alert on imbalances.</li><li>Anticipate &amp; identify issues and adapt accordingly the operations program to limit any potential service degradation.</li><li>Appraise contingency decision from a calculated cost/service perspective.</li><li>Analyse uplift requirements during operations and change allocation of a/c&rsquo;s versus CAL according to need.&nbsp;</li><li>Operations Performance Analysis</li><li>Crisis Management</li></ul> <p><strong>Requirements</strong></p><ul> <li>Minimum 3 years of relevant working experienced (preferably in the operations, airline, other transport or network capacity) as Duty Manager</li><li>Preferably 4 to 8 years total experience in an international service related environment with 2 years in an Aviation Control environment.</li><li>Advanced English written and spoken, French or Arabic is a Plus</li></ul>