Role overview
About this role
<p><b>Boeing Global Services (BGS) is seeking an experienced Field Service Representative - Defense 3 to support our business. </b></p><p><p><b>Position Responsibilities:</b></p><ul><li>The individual will be integrated into the customers operational organization and provides emergency essential field operations and support for the AN/APG-82 Active Electronic Scanned Array radar.</li><li>The individual will execute project, process, operational, air tasking, and deployment order plans and maintenance to ensure mission success.</li><li>Provides guidance for mission planning.</li><li>Participates in operational scheduling, utilization, and deployment of the delivered equipment.</li><li>Recognizes operational requirements and prioritizes tasks accordingly.</li><li>Coordinates the development of processes and procedures to identify performance issues and isolate problems not detected by tactical diagnostics and documentation.</li><li>Documents field operational activities.</li><li>Provides interpretation of technical documents and contractor data.</li><li>Provides pilot training and maintenance familiarization for associated impacted systems and guidance to operational customers.</li><li>Performs business activities and operates at the customers and world-wide deployed locations. Guides others.</li><li>Works under general direction.</li><li>Integrates into the customers operational organization and provides emergency essential field operations and support of delivered equipment that is totally contractor supported for all aspects of operations.</li><li>Coordinates the development of routine contractor troubleshooting procedures by using established processes and communicating with functional organizations (e.g., engineering, program office, customer) to identify performance issues and isolate problems not detected by tactical diagnostics and documentation.</li><li>Establishes relationships at multiple levels in the customers organization by communicating and understanding their needs, expectations, and requirements, soliciting feedback, and taking action to ensure satisfaction with the company's products, product performance, and service.</li><li>Provides guidance to less experienced field operations representatives using extensive technical expertise, skills, and experience.</li><li>Provides interpretation of technical documents and contractor data (e.g., contractor data, operating procedures, drawings, interactive electronic technical data) for pilots and the operational organization to ensure the intent and purpose of the documentation is understood and followed.</li><li>Supports company, customer, and local safety processes/procedures (e.g., hazardous materials, power isolation, operations and maintenance practices) by identifying and reporting safety concerns to preclude personnel injury or unexpected hardware damage.</li><li>Develops and provides solutions to a wide variety of technically complex problems without assistance.</li><li>Documents field operational activities.</li><li>Executes project, process, operational, air tasking, and deployment order plans and maintenance to ensure mission success.</li><li>Provides guidance for mission planning and participates in operational scheduling, utilization, and deployment of the delivered equipment.</li><li>Performs business activities and operates at the customers and world-wide deployed locations.</li><li>Provides pilot training and maintenance familiarization for associated impacted systems and guidance to operational customers.</li><li>Fully qualified to perform maintenance, analysis, troubleshooting, and repair of responsible operational systems, clear pilot reported discrepancies, and clear aircraft for flight.</li><li>Deploys world-wide with the operational customer to include remote, austere, forward operating, and combat locations filling active duty mobility positions to perform emergency essential duties for contingency operations, humanitarian or peacekeeping operations, other military operations, military exercises, military testing, and training.</li><li>Qualified and proficient in the use of personal protective and chemical, biological, nuclear equipment in the operational environment.</li><li>In-depth knowledge of customers operational environment, processes, and procedures. Fills emergency essential customer mobility position for operational support of fielded systems.</li></ul><p><p>This position requires an active Secret U.S. Security Clearance. A final U.S secret clearance Pre Start is required. (A U.S. Security Clearance that has been active in the past 24 months is considered active.)</p><p><p><b>Basic Qualifications:</b></p><ul><li>Minimum of 5 years' experience F-15 Avionics maintenance</li><li>Ability to work variable shifts; including day, evening, night and weekends</li><li>At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation</li></ul><p><p><b>Preferred Qualifications</b>:</p><ul><li>Current Secret SAP or TS/SCI security clearance.</li></ul><p><p><b>TYPICAL EDUCATION/EXPERIENCE:</b></p><ul><li>Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience</li></ul><p><p><b>Relocation:</b></p><p>This position offers relocation based on candidate eligibility</p><p><p>Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.</p><p><p><b>Referral to this job is eligible for bonus</b></p><p><b>Bonus amount: US dollars (USD) $1000 </b></p><p><p>All information provided will be checked and may be verified.</p><p>Please apply ASAP for this role as recruitment may commence before the end date.</p><p>