Role overview
About this role
<p>From Resource Group we are currently looking for an <strong>Airport Security Operations Center Support Manager </strong>to be based in our Middle East Airport Operator.</p> <p><strong>About the role</strong></p> <p>The <strong>Airport Security Operations Center Support Manager </strong>will be responsible for helping achieve ambition through:</p> <ul> <li>Being responsible for the design, development, and delivery of the Airport Security Center (ASOC) functions that includes providing the day-to-day command and control of all security related activities, technologies, and coordinating security activities during operational emergencies.</li> <li>Leading and monitoring ASOC team of Security Duty Managers, Supervisors and Agents over a 24/7 operation to ensure the highest standards of security outcomes and passenger experience are achieved constantly and consistently.</li> <li>Achieving a structured deployment model within the ASOC through constant review and assessment of outcomes and duties in order to ensure operational efficiencies.</li> <li>Communicating effectively with internal and external stakeholders who either are deployed in the control room or have an operational interest (i.e MOI, QCAA, Compliance & Audit, Quality Assurance, Systems & Hardware, and pass office teams) through formal presentations, meeting and or incident reports in order to ensure that all issues are known and resolved effectively.</li> <li>Ensuring that E-permits are processed on a daily basis.</li> <li>Doing regular operational audit checks on the CCTV and Access Control Systems</li> </ul> <p>This position will report to Manager Security Operations & Control Centre</p> <p>Reportees – 1 to 2 Direct, Total team of 8- 10</p> <p><strong>Requirements</strong></p> <ul> <li>Bachelor´s Degree or Equivalent with minimum 6 years of job-related experience.</li> <li>Understanding of airport and airline operations and their security requirements.</li> <li>Excellent communication skills – ability to influence at all levels of the organization.</li> <li>Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate´s skills. Ability to foster teamwork among team members.</li> </ul>