Role overview
About this role
<p><b>ATC Training Specialist - Development Training</b><br /> <b>Make a difference every day </b></p> <p>We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life". <br /> <br /> Your Opportunity </p> <p>We are looking for an ATC Training Specialist to design and deliver training programs across the relevant ATC unit and training organisation to meet operational and training organisation requirements, ensuring compliance with applicable timeframes, regulations and quality standards.</p> <p> </p> <p>The ideal candidate should have the ability to work under stress, take initiative and commitment to achieve results, and have excellent communication, organisational and presenting skills.</p> <p> </p> <p>This role location will be based in DWC, Al Maktoom Airport, at Dubai Air Navigation Services (DANS). DANS provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.</p> <p> </p> <p>Key Accountabilities </p> <ul> <li> <p>Design and deliver training programmes across the relevant ATC unit and training organisation, including supporting the National Development Program(NDP), to meet organisational, operational and project requirements, ensuring compliance with applicable timeframes, regulations and quality standards</p> </li> <li> <p>Fulfil the role of Course Leader or Work Package Manager for ATC Unit Training and training organisation in accordance with dans policies and procedures.</p> </li> <li> <p>Work collaboratively with ATC Operations and the Simulator team to continually identify and improve standards and professional development in order to enhance quality.</p> </li> <li> <p>Assist Team Leader Development Training in developing the training plan, ensuring optimal resource allocation to address operational needs</p> </li> <li> <p>Maintain up to date training records and submit necessary paperwork / reports to the Team Leader Development Training</p> </li> <li> <p>Conduct assessments as required to ensure ATC Unit staff and trainees meet the performance criteria stated in all training programmes.</p> </li> <li> <p>Proactively identify issues, risks, and opportunities directly to their relevant ATC Unit Team Leader.</p> </li> <li> <p>Demonstrate a range of different teaching methods and integrate course material into various forms of delivery, such as on-line learning, pre-course work books and self-assessment tests if applicable</p> </li> </ul> <p> </p> <p>Specific Requirements</p> <ul> <li> <p>5 years operational experience with ATC License and Rating in both Tower and Approach at a major civilian international airport.</p> </li> <li> <p>3 years practical experience in course development, design and delivery.</p> </li> <li> <p>Excellent understanding of learning, assessing in training development, delivery of initial and development training within ATS training academy environment</p> </li> <li> <p>Comprehensive knowledge of ICAO SARPS , GCAA CARs and ‘dans’ Training Quality Assurance Manual</p> </li> <li> <p>Completion of a Classroom Instructional Techniques (CIT) or equivalent</p> </li> <li> <p>Previously have held an OJTI and assessor endorsement</p> </li> <li> <p>Experience in English Language Proficiency Assessments</p> </li> <li> <p>Incident Investigation experience would be an advantage</p> </li> <li> <p>Knowledge of Safety Management systems</p> </li> <li> <p>Degree/Diploma and/or qualification relevant to training, learning and development would be an advantage</p> </li> </ul> <p> </p> <p>What’s in it for you? </p> <ul> <li>At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: </li> <li>Competitive monthly pay and allowances that are commensurate with the role and industry standards </li> <li>Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing </li> <li>We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards </li> <li>We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones </li> <li>We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture </li> <li>We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. </li> <li>As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. </li> </ul> <p> </p> <p>Join Us </p> <p>At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. </p> <p> </p> <p>Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. </p>