Product Assurance Manager

<p>Zenon are currently searching for a Product Assurance Manager who is required to join the Quality Department of an established Engineering facility close to Stansted airport.&nbsp;</p> <p>The role is to ensure internal and external customer satisfaction, compliance with approvals and standards requirements, and promotion of continual improvement.&nbsp;</p> <p>Main Responsibilities:&nbsp;</p> <p>•&nbsp;&nbsp; &nbsp;Managing the MRB system<br /> •&nbsp;&nbsp; &nbsp;Investigating root cause of customer returns and initiating relevant corrective/preventive actions.&nbsp;<br /> •&nbsp;&nbsp; &nbsp;Investigating root cause of customer complaints and initiating relevant corrective / preventive actions.<br /> •&nbsp;&nbsp; &nbsp;Develop probability and statistical concepts for troubleshooting product failures. Producing the required data and charts<br /> •&nbsp;&nbsp; &nbsp;Attending meeting on and off site with customers&nbsp;<br /> •&nbsp;&nbsp; &nbsp;Maintaining effective communication with team members, customers and suppliers to facilitate problem identification and resolution in timely manner<br /> •&nbsp;&nbsp; &nbsp;Implementing continual improvement initiatives<br /> •&nbsp;&nbsp; &nbsp;Acting as principal arbiter on technical issues<br /> •&nbsp;&nbsp; &nbsp;Liaising with customers/suppliers on quality and technical queries.<br /> •&nbsp;&nbsp; &nbsp;Assisting in internal audits.<br /> •&nbsp;&nbsp; &nbsp;Perform gap analysis to specifications and standards<br /> •&nbsp;&nbsp; &nbsp;Acting as an advisor and assistant to the Group Quality Manager and to other senior management within the group.<br /> •&nbsp;&nbsp; &nbsp;Undertaking special projects, as directed by the Group Quality Manager.<br /> •&nbsp;&nbsp; &nbsp;Perform any other duties within your capabilities as directed by the Company</p> <p>The successful candidate will be required to have the following attributes:&nbsp;<br /> •&nbsp;&nbsp; &nbsp;Aviation experience&nbsp;<br /> •&nbsp;&nbsp; &nbsp;Correct understanding and interpretation of design details<br /> •&nbsp;&nbsp; &nbsp;Good knowledge of AS9100 Rev C and EASA Part 21G<br /> •&nbsp;&nbsp; &nbsp;Use of PC and related programmes</p> <p>If the above opportunity is of interest to you please forward your CV to ashley.ewen@zenon.aero</p> <p>Zenon Recruitment Ltd is acting as an Employment Agency in regards to this vacancy.</p>